Articles

 Bandwidth overage

In general, all customers are expected to adhere to a regular traffic pattern without too many...

 Bandwidth pricing - GB/TB or mbps

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 IPs

IP pricing is subject to contracts. If the contract does not state any specifics about IP address...

 Refunds

Unfortunately, we do not provide any refunds for services purchased. An exception is a violation...

 Setup fees

Why do we charge setup fees for some upgrades and servers? Standard setups almost exclusively go...

 Support & remote hands pricing

Each virtual private server, by default, is unmanaged. Hence all support except where the fault...

 Trial Periods

Unfortunately, we do not provide trial periods. We believe in our services, and we value and...